Recent Recruitment Opportunities at Merit Telecoms (NIG) Limited

 Are you currently seeking for new job opportunities, have you been trying to move to a better Job environment? Then this is for you.

Merit Telecoms (NIG) Limited / Merit Telecoms Nigeria Limited is an independent and recognized leader in providing wireless voice and data turnkey services to the telecommunication industry.

We are recruiting to fill the position below:

Job Title: Client Service and Innovation Manager

Location: Nigeria

Job Description

• Plan and organize the fulfillment of client orders to ensure timely delivery
• Develop and implement policies and procedures necessary for meeting the requirements of clients and ensuring a satisfied clientele
• Assist in resolving clients’ issues/problems by listening to complaints and proffering solutions effective for satisfactory resolution
• Supervise company employees to ensure they comply with set client service standards in carrying out job duties
• Prepare and manage budgets in order to achieve set targets and objectives
• Proffer recommendations to clients and aid them in selecting suitable products/services that best meets their requirement
• Maintain excellent customer service and ensure the customer service team adhere to acceptable standards for client service
• Contact clients to ensure they are satisfied with received products and services
• Collaborate with the marketing and sales division of a company to ensure their work operations align with the objectives of the client services unit
• Communicate with clients to identify their preferences and facilitate the process to meet their needs and expectations
• Designate work territories to client services staff and establish strategies necessary for achieving set targets
• Provide clients with regular update and periodic statements to keep them abreast on changes in trends
• Assess products/services to ensure they are up to the specification set by clients
• Provide detailed explanations of product/service features to clients to aid their decisions on product choice
• Carry out surveys and research to evaluate customer satisfaction level and discover better techniques for ensuring a satisfied customer base.
• Initiate changes to increase company's efficiency, productivity and her competitiveness with other businesses in its industry.
• Create innovative goals that encourages innovative thinking and strategies throughout the organization.
• Identify areas of business improvement in company's standard processes and operations to stimulate growth.
• Carry out research on innovative trends within the industry to stay up-to-date on advancements.
• Holds regular meetings with stakeholders and company leaders to discuss potential improvement and innovation within the business.
• Supervise and Coordinate innovative strategies
• Help team members enhance creativity skills.

Requirement

• Candidates should possess relevant qualifications.

Remuneration
N200,000 - N300,000 Monthly.

Application Closing Date
1st September, 2022.

Method of Application
Interested and qualified candidates should send their CV to: hr@merittel.com using the Job Title as the subject of the mail.

Job Title: Manager, Power & Fields Operations

Location: Nigeria

Job Description

• To attend client / sites to resolve any power issues and restore system.
• To provide a Remotely diagnose faults from the office via remote access and customer liaison.
• Check electric power system reliability to maximize site’s performance level.
• Contact personnel and departments to resolve all power related issues.
• Support department activities as part of larger power and recovery team.
• Identify maintenance priorities and handle maintenance and Engineering departments repairs.
• Deliver the best advice on ensuring the correct programming of customer systems.
• Maintain standards of Technical Excellence within the dept.
• Maximize Efficiency within the Department.
• Ensure full understanding of Products and Services are cascaded through the organization.
• Embrace Core values along with change and provide constructive ideas for improving service, working methods, and environment.
• Must be able to carry out the installation of systems as and when need to cover for other members of staff.
• Ensure that customer expectations are well managed in projects delivery.
• Ensure that project team roles and responsibilities are clearly understood, agreed to, and executed upon.
• Ensure quality is achieved as planned and agreed with the customer.
• Manage delivery by service partners/third party suppliers and manage the involvement of internal business units.
• Setup and ensure that internal Project Management methodologies, standards, procedures guidelines and tools are applied / incorporated as required.
• Leverage the internal PM resources and tools to improve standardisation and increase efficiencies in all aspects of Power Project and business operations.
• Actively support company's further development of professional services, methods and tools.
• To establish a system of training, and other opportunities for shared learning amongst those delivering projects, at regional and national level.
• Be responsible for the quality and overall integrity of projects.
• Communicate progress with all stakeholders.
• Support business development initiatives and for response to tender/bidding application, proposals and bidding.
• Manage project risks for successful outcome.
• To contribute to strategic planning of the organization.

Requirements

• A University Degree in Business Administration, Commerce, Management, Industrial Technology or Industrial Engineering.
• A Bachelor's or Master's degree in Operations Management is an added advantage.
• Nigeria Institute of Management Certification is an added advantage.
• Minimum of 2 year’s Operations Management experience in the relevant industry.

Salary Range
N100,000 - N150,000 / month.

Application Closing Date
4th September, 2022.

Method of Application
Interested and qualified candidates should send their CV to: hr@merittel.com using the Job Title as the subject of the mail.

Job Title: Procurement Manager

Location: Nigeria

Job Description

• Devise and use fruitful sourcing strategies
• Discover profitable suppliers and initiate business and organization partnerships
• Negotiate with external vendors to secure advantageous terms
• Approve the ordering of necessary goods and services
• Finalize purchase details of orders and deliveries
• Examine and test existing contracts
• Track and report key functional metrics to reduce expenses and improve effectiveness
• Collaborate with key persons to ensure clarity of the specifications and expectations of the company
• Foresee alterations in the comparative negotiating ability of suppliers and clients
• Expect unfavorable events through analysis of data and prepare control strategies
• Perform risk management for supply contracts and agreements
• Control spend and build a culture of long-term saving on procurement costs
• Supervising employees and activities of the department.
• Following and enforcing the company's procurement policies and procedures.
• Reviewing, comparing, analyzing, and approving products and services to be purchased.
• Managing inventories/warehouse and maintaining accurate purchase and pricing records.
• Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
• Maintaining good supplier relations and negotiating contracts.
• Researching and evaluating prospective suppliers.
• Preparing budgets and cost analysis
• Writing weekly, monthly and quarterly reports.

Educational Qualifications

• HND / BSc Degree in Supply Chain Management, Logistics or Business Administration or related fields.

Experience:

• Graduate with minimum of 5 years experience as a procurement officer or in a similar position. Proficiency in Microsoft Office and purchasing software.  Strong communication and negotiation skills. Good analytical and strategic thinking skills. Supervisory and management experience. Attention to detail.

Remuneration
N150,000 - N200,000 Monthly.

Application Closing Date
4th September, 2022.

Method of Application
Interested and qualified candidates should send their CV to: hr@merittel.com using the Job Title as the subject of the mail.

Job Title: Site Acquisition Officer

Location: Nigeria

Job Description

• Act as an intermediary between, SBCs, organisation and owners of real estate and other facilities.
• Ensures that projects are completed on time, SAQ costs are within budget and accepted quality metrics.
• Participates in project review and status meetings, and communicates project status.
• Utilizes approved forms and project management methodologies to ensure maximum project effectiveness
• Responsible for managing the entire acquisitions for Build Operator Lease sites across the region.
• Liaison with commercial team, Project team
• Ensure that the set SAQ targets are achieved within the defined timelines and periodical review.
• Ensure internal and external customer satisfaction on all SAQ matters.
• Develop market intelligence, report the same to line manager and define strategy to meet the challenges.
• Liaise with technical head for technical and economical solutions for all existing/potential customer queries
• Ensure Legal compliances on all sites
• Any other job assigned by the management from time to time.

Requirement

• Must have at least an HND in either Urban and Regional Planning, Building and Construction, Estate Management or Law 

Remuneration
N50,000 - N100,000 Monthly.

Application Closing Date
1st September, 2022.

Method of Application
Interested and qualified candidates should send their CV to: hr@merittel.com using the Job Title as the subject of the mail.