Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve.
We are recruiting to fill the position below:
Job Title: Data Engineer
Location: Nigeria
Employment Type: Full time
Category: Information Technology
Job Description
- We’re seeking a diligent engineer to connect and model complex distributed data sets to build repositories like data warehouses and data lakes.
- You’ll leverage your expertise in machine learning, data mining, and information retrieval to design, prototype, and build next-generation engines and services.
- This will be a challenging but rewarding role that requires effective communication and collaboration as well as a keen attention to detail and the ability to learn and adapt to emerging technologies.
Responsibilities
- Define the data lifecycle, including data models and data sources for analytics platforms.
- Create and maintain an optimal data pipeline and architecture.
- Build analytics tools and conduct advanced statistical analysis to provide actionable insights, identify trends, and measure performance.
- Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, and more.
- Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.
- Perform aggregations on data across various warehousing models.
- Work with stakeholders including the Executive, Product, Data, and Design teams to assist with data-related technical issues and support their data infrastructure needs.
- Keep data secure and work closely with database teams on topics related to data requirements, cleanliness, accuracy, and others.
Qualifications
- Bachelor's or equivalent Degree in Computer Science or another related field.
- 3 - 5 years of direct experience in a statistical and/or data science role.
- Experience working with large data sets, simulation/ optimization, and distributed computing tools.
- Hands-on knowledge of data extraction and transformation tools - traditional ETL tools (Informatica, Alteryx) as well as the latest big data tools.
- Experience working with large datasets, relational databases (SQL), and distributed systems (Hadoop, Hive)
- Extensive experience with R and/or SAS.
- Knowledge of other statistical software like SPSS, RapidMiner, and others is a plus.
- Knowledge of data architecture and experience defining data retention policies, monitoring performance, and advising any necessary infrastructure changes.
- Comfortability with developing dashboards (Tableau, Power Bi, Qlik, etc.) and data analytics models (R, Python, Spark)
- Strong analytical, communication, and problem-solving skills.
- Professional fluency in English is vital, both written and spoke.
Application Closing Date
26th September, 2022.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: UX Designer
Location: Nigeria
Employment Type: Full time
Category: Information Technology
Job Description
- We’re seeking a diligent designer to help develop innovative applications and software. The role will involve working closely with software engineers and web developers to establish and maintain a user-friendly digital presence for the company and to ensure UX standards are upheld in the short and long term.
- This will be a challenging but rewarding role that requires effective communication and collaboration as well as a keen attention to detail and the ability to learn and adapt to emerging technologies.
Responsibilities
- Conducts user research to discover insights, define user personas, and map user journeys.
- Creates distinctive, branded digital experiences that are desirable and consistent across multiple platforms, devices, and channels.
- Develops new product concepts, storyboards, detailed interaction designs and screen flows, and prototypes to clearly articulate solutions.
- Creates compelling visual designs that align to company and product brand standards.
- Conducts concept and usability testing to iteratively validate and improve design solutions.
- Actively collaborates as part of an agile team to ensure designs are feasible and implemented accurately.
- Tracks user experience metrics and reports on the success of UX improvements, including analytics.
- Help the product development lead define both long and short-term vision and roadmap for digital products.
- Collaborate within and cross-team to problem solve design challenges and maintain a level of design consistency and coherence across products.
Qualifications
- Bachelor's or equivalent Degree in Computer Science or related field.
- Minimum of 3+ years of experience in software design and development Experience in designing banking, financial services, or fintech products.
- Able to plan, conduct, and synthesize user research and usability testing.
- Graphical and visual design skills, able to create compelling, branded, high-fidelity product screens with a diverse set of software.
- Skilled at creating interaction design solutions for desktop, web, and mobile applications.
- Hands-on experience designing consumer applications for desktop, web, and mobile along with planning and conducting user research, user testing, A/B testing, and rapid prototyping.
- Proven experience working in design teams in an Agile product development setting.
- Able to produce high quality creative solutions in a fast-paced environment.
- Combined skills in 2 of 3 of the following: User Research, Interaction Design, Visual Design.
- Creative problem solving and analytical thinking.
- Professional fluency in English is essential, both written and spoken.
Application Closing Date
26th September, 2022.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Data Scientist
Location: Nigeria
Employment Type: Full time
Category: Information Technology
Job Description
- We're seeking a diligent data scientist to design, prototype, and build next-generation analytics engines and services. You’ll communicate complex data-related requirements and be involved in building new, bespoke advanced analytics tools.
- This will be a challenging but rewarding role that requires effective communication and collaboration as well as a keen attention to detail and the ability to learn and adapt to emerging technologies.
Responsibilities
- Understand business problems and design end-to-end analytics use cases.
- Conduct advanced statistical analysis to provide actionable insights, identify trends, and measure performance.
- Collaborate with model developers to implement and deploy scalable solutions.
- Work with stakeholders to identify opportunities for leveraging DA and BM data to drive business solutions.
- Mine and analyze data to drive optimization and improvement of product development, marketing techniques, and business strategies
- Assess the effectiveness and accuracy of new data sources and data gathering techniques.
- Translate complex functional and technical requirements into detailed architecture, design, and high-performing software
- Code, test, and document new or modified data systems to create robust and scalable applications for data analytics.
- Use predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting, and other business outcomes.
- Ensure that data pipelines are scalable, repeatable, and secure, and can serve multiple users within DA.
- Develop processes and tools to monitor and analyze model performance and data accuracy.
Qualifications
- Master's or Ph.D. Degree in Computer Science or another related field.
- Proven experience working with large datasets and relational databases (SQL).
- Deep knowledge of data modeling and understanding of different data structures.
- Advanced knowledge of statistical and data mining techniques (regression, decision trees, clustering, neural networks, etc.)
- Experience with C, C++, Java, R, Python, and Matlab is required.
- Knowledge of computing tools including Map/Reduce, Hadoop, Hive, Spark, Gurobi, Arena, and others.
- Demonstrated experience with Agile or other rapid development methods.
- Curiosity, strong communication, problem-solving and quantitative skills, including the ability to disaggregate issues, identify root causes and recommend solutions.
- Professional fluency in English is vital, both written and spoken.
Application Closing Date
26th September, 2022.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: UI Designer
Location: Nigeria
Summary
- We’re seeking a diligent designer to help develop innovative applications and software. The role will involve working closely with software engineers and web developers to establish and maintain a user-friendly digital presence for the company and to ensure UI standards are upheld in the short and long term.
- This will be a challenging but rewarding role that requires effective communication and collaboration as well as a keen attention to detail and the ability to learn and adapt to emerging technologies.
Responsibilities
- Define the visual style and position relative to design guidelines
- Design and deliver elegant and delightful product experiences as part of a cross-functional Agile product team
- Research, identify and articulate customer needs
- Create the wow in the solutions keeping in mind user experience
- Clearly articulate design needs and key decisions to business stakeholders across markets and brands collaborating closely with Product Development Lead to define both long and short-term vision and roadmap for digital products
- Explore solution space and refine concepts via wireframes and detailed high-definition design
- Actively collaborate with stakeholders throughout the design and development process
- Build prototypes and design tests to validate customer needs, requirements, and behaviors
- Collaborate within and cross-team to problem solve design challenges and maintain a level of design consistency and coherence across
Qualifications
- Bachelor’s Degree in Design or equivalent area
- 3+ years of experience in experience design
- Experience with designing quality consumer products, as well as enabling business capability and objectives through technology
- Entrepreneurial self-starter who is self-motivated, but also a team player with a professional presence
- Well-rounded, user-centered design portfolio that spans some combination of web, mobile, tablet and TV
- Experience with prototyping tools (Marvel, Invision, Axure), design tools (Sketch, Adobe Suite, Craft), and Graphical and Visual Design, including use of a diverse set of software such as Adobe suite, OmniGraffle, Balsamiq, Axure, InVision, Sketch oр other tools for Graphic Design, Visual Design
- Experience with conducting user research, usability testing, A/B testing, rapid prototyping.
- Knowledge of Agile software development process.
- Professional fluency in English is essential, both written and spoken.
Application Closing Date
26th September, 2022.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Customer Support Specialist
Req ID: 7128
Location:
Nigeria
Employment Type: Full-time
Categories: Customer Support
Work Location Type: Fully Onsite
Overview
- We’re looking for a Customer Support Level 1 team member to serve as first point of contact for customer queries.
- You will gather information from our technical teams and communicate findings and resolutions directly to the customer via phone, email, and chat.
- This role shares knowledge with colleagues to help deliver exceptional customer service and improve service levels.
- We are looking for teammates who want to be part of the tech movement.
- People who want to progress their career now and gain experience for tomorrow. We celebrate diversity in every way. In fact, it’s the reason we’ve grown so fast.
- If you like being part of a global team are passionate about technology and creative problem solving, and want to leave a mark bigger than yourself, we should talk.
Responsibilities
- The Azure Subscription Management Support Team (ASMS) supports Microsoft customers experiencing issues with the Azure Cloud Portal, including billing for cloud-based services.
- Support Engineers are assigned to cases and work directly with customers, maintaining communication via phone and email to follow through on pending tasks until the issue is resolved.
- Technical Leads and Subject Matter Experts collaborate with the Support Engineers as needed on complex cases, drive process improvement, and serve as liaisons with the Microsoft team.
This role will:
- Serve as single point of contact for customers, gathering information needed to resolve cases, setting expectations, and delivering guidance on resolutions while a technical team works to resolve critical system issues.
- Assign appropriate severity level, category, priority, and team to each incident.
- Manage the end-to-end customer case lifecycle to ensure incidents are resolved accurately and timely, proactively following up and engaging with the customer.
- Collaborate and seek guidance from technical engineers, subject matter experts, and other team members to validate your approach, escalating to higher level technical support as needed.
- Maintain documentation for all cases, including queries, process steps, resolutions consistent with commitments, and prescribed protocols, always protecting confidential and sensitive information.
Qualifications
ASMS is a good fit for you if:
- You have experience in customer service and a desire to learn new technical skills.
- You’re self-motivated and accountable for meeting your obligations.
- You can work independently but know when to ask for help.
- You’re creative, adaptable, and have strong problem-solving skills.
- You’re proficient in both written and oral English.
In this role:
- Up to 2 years of experience in a customer service, customer support or related technical support role and basic understanding of technology-based and customer support required.
- Proficiency in both written and spoken English required.
- Higher-level education in a technology discipline or technical certifications preferred.
- Proficiency in MS Office, including Outlook, PowerPoint, Excel, etc. required.
- Familiarity with IT and/or software systems required.
- Customer obsession, initiative, and drive to exceed expectations required.
- Creativity, adaptability, and strong problem-solving skills required.
- Ability to work independently but know when to collaborate required.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Note: Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above-listed items.
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