Are you currently seeking for new job opportunities, have you been trying to move to a better Job environment? Then this is for you.
Froshtech Automotive is a technology-enabled automobile workshop with enhanced capacity to cater for after-sale maintenance and repair needs of modern vehicles in Nigeria.
We are recruiting to fill the position below:
Job Title: Customer Relationship Manager
Location: Lagos
Employment Type: Full-time
Responsibilities
- Answer incoming calls and attend to all messages across all social media handles
- Take bookings from customer and arrange for scheduling with the COO
- Provide daily updates of repair work to customer with vehicles in the workshop
- Tender receipts to customer on vehicle discharge
- Follow up with customers’ vehicle a day after vehicle is discharged
- Perform a routine check with company’s customers
- Notify the COO of any customer concerns after attempting a resolution.
- Maintain customer satisfaction expectations at or above company standards.
- Create monthly content calendar and posting daily content to the company social media platforms like Facebook, Twitter, TikTok, Linkedin, Instagram and Whatsapp Status.
- Evaluating performance metrics and analytics for online platforms
- Report work done to the COO daily and keep written record of daily work.
Requirements
- Candidates should possess a Bachelor's Degree with 5 - 10 years of work experience.
Application Closing Date
4th October, 2022.
Method of Application
Interested and qualified candidates should send their CV to: info@froshtechautomotive.com using the Job Title as the subject of the mail.
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